SHIPPING POLICY
When will your part ship?
We process and ship orders Monday - Friday excluding federal holidays. Orders
placed before 2:00 P.M.  Eastern Standard Time, Monday - Friday, are shipped
that day in most cases. Orders placed after 2:00 P.M. EST will not ship until the
following business day.
How soon will you receive your part?
Once shipped, transit times vary depending on the shipping method chosen.
Our company offers UPS Next Day, 2 nd Day, 3-Day Select and UPS Ground
services. Next Day, 2 nd Day, and 3 Day Select transit times are
self-explanatory. UPS Ground orders generally take 3-7 business days to be
delivered. Shipping difference refunds will only be given on Next Day orders not
arriving the following business day. No refunds will be given on 2 nd Day, 3 Day
Select, or UPS Ground orders not arriving on the expected arrival date due to
UPS routing errors, weather conditions, and mechanical delays.
Tracking your order
Tracking numbers are sent to the e-mail that was provided at checkout once
the order ships. If for some reason you do not receive an e-mail with a tracking
number, feel free to give us a call at (877) 727-8390  or e-mail us at
parts@ezparts.net to request one. (Please have your 5 digit order number
handy before calling).
Shipping to Canada
Yes, we do ship to Canada. Due to customs, shipping to Canada can be rather
expensive. Freight to Canada is generally a minimum shipping charge of
$95.00. For an exact quote on freight charges, please call us at (877) 727-8390.
All orders shipping to Canada must be placed over the telephone with one of
our representatives.
Weekend Shipping
EZparts.net DOES NOT ship orders over the weekend and UPS does not deliver
over the weekend unless the order is for Next Day Saturday delivery (See
below). Orders placed after 12:00 P.M. (Noon) PST, on Friday, or over the
weekend are not shipped until Monday, providing the part is currently in stock.
Next Day Saturday
Shipping
EZparts.net does offer Next Day Saturday shipping at an additional charge on
top of Regular Next Day. In order for an order to be shipped Next Day
Saturday, the order must be placed manually on the phone by one of our
representatives. Next Day orders not placed by our representatives are not
considered Next Day Saturday and will not be delivered until Monday,
providing the order was placed before 2:00 P.M. EST.
Shipping Money Refunds :
(Next Day Orders Only)
Next Day orders not delivered within one business day are entitled to a
shipping difference refund. For example, if the purchaser ordered the part
Next Day on Monday before 2:00 P.M. EST and it does not arrive until
Wednesday, the purchaser would be entitled to a refund for the difference
between Next Day and 2 nd Day. 2 nd Day, 3 Day and Ground are not
guaranteed in any way. There will be no refunds issued by EZparts.net for
2nd Day, 3 Day and Ground packages not arriving on the expected arrival
date due to shipping company routing errors, weather conditions or
mechanical delays.
Additional Shipping
Charges
Shipping charges given at checkout are in most cases very accurate, but
occasionally, shipping companies will bill us extra charges based on the
dimensions of the package. We reserve the right to bill any additional
shipping charges imposed by the shipping company to your credit card,
should this occur.
Special Order Items
Special Order items require some additional time before they can be
shipped. Special order items generally take 1-4 weeks before they are
ready to be shipped. If the part ordered is considered a “Special order”
item, the customer will be notified with the estimated date of shipment by
one of our representatives.